Let’s start shopping!

How do I use Click and Collect?

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Click on the "ORDER NOW" button above and lets go shopping!

Add your products to your cart. Please note: orders must be completed by 11:30am for next day pickup.

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Tell us the day you would like to collect your order

Click and Collect order pick-ups are available from Monday to Friday between the hours of Monday - Friday 10am - 6pm and Saturday-Sunday 10am - 4pm. Click and Collect orders are not available for pickup on public holidays

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Review your shopping bag
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PAY FOR YOUR ITEMS

Our server is a secure Westpac PayWay server using the latest encryption technology.

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ORDER COMPLETE!

Your invoice will be emailed to you with your invoice number attached.

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Collect your order from Baa Moo Oink

Park in the convenient Click and Collect parking bays and pop open your boot. Please ensure your required 3 forms of ID, listed below are with you at time of order collection. All your products are hand picked by us with care.

Please remain in your car and provide your invoice number to our friendly Click and Collect Car Concierge and your order will be placed in your boot.
you must provide the following forms of identification
to collect your order
Your invoice number
Drivers license
The credit card used to place your order
Park in the convenient Click and Collect parking bays and pop open your boot.
Please remain in your car and provide your order number to our friendly Click and Collect Car Concierge and your order will be placed in your boot.

Frequently Asked Questions.

ARE THE PRICES THE SAME ONLINE AS IN THE SHOP?
Yes, as we have a standard pricing model, unless we have an end of day quick clearance special, usually offered on the weekend when Click & Collect is not available. There will be times some of these specials will be extended into the following weeks BMO Click & Collect online store.
WILL THERE BE SPECIALS AVAILABLE ON CLICK AND COLLECT?
Yes, there certainly will be however specials will usually reflect a bulk parcel. Occasionally we are able to secure an overflow of export products and these will be offered both online and in-store.
WHY CAN’T I USE MY 5 % DISCOUNT LOYALTY CARD AT CLICK AND COLLECT?
BMO Click & Collect accumulates extra staff overheads with our Car Concierge service. We have chosen to absorb these costs and not increase the price of our products. Therefore, your loyalty card is available for use at BMO in-store only, 7 days/week.
CAN I ADD TO MY ORDER ONCE I HAVE ALREADY PAID FOR IT?
Unfortunately, due to our current online checkout technology, you will need to place a new order with a minimum of $70. Alternatively, you may pop in to Baa Moo Oink when you collect your initial online order to purchase your forgotten item. This may be revised in the future subject to requirements.
WHAT IF I CANNOT GET TO PICK MY ORDER UP BETWEEN 1000 AM AND 600PM
Your order will remain in our fridges until the next day and we will call you the following business day to remind you that your order is waiting for collection. If you require order collection prior the commencement of our Car Concierge service at 10am, you may visit us instore from 6am to collect your order.
WHAT DO I DO WHEN I PULL UP IN THE CLICK AND COLLECT LANEWAY?

Infra red technology alerts us that you are here to collect your order. Drive through to the furthest parking bay available, heading east, to help maintain effective traffic flow.

One of our BMO Car Concierge members will arrive to greet you. Please advise your invoice number and produce your required identification below;

  1. 1. Invoice number
  2. 2. Drivers licence
  3. 2. The credit card which you paid for your order
WHAT IF I GET HOME AND I HAVE THE WRONG ORDER?
Please contact us immediately via the Contact us form at the bottom of the home page on the BMO Click & Collect website. One of our team members will call you as soon as possible to discuss your concerns.
WHAT IF I AM NOT HAPPY WITH THE QUALITY OF THE PRODUCT I HAVE RECEIVED?
Please contact us immediately via the Contact us form at the bottom of the home page on the BMO Click & Collect website. One of our team members will call you as soon as possible to discuss your concerns.
I AM MISSING PART OF AN ORDER OR I HAVE RECEIVED MORE THAN I ORDERED?
Please contact us immediately via the Contact us form at the bottom of the home page on the BMO Click & Collect website. One of our team members will call you as soon as possible to discuss your concerns.
I NEED ANOTHER COPY OF MY INVOICE PLEASE.
Please contact us immediately via the Contact us form at the bottom of the home page on the BMO Click & Collect website. One of our team members will call you as soon as possible to discuss your concerns.
I MAY HAVE BEEN OVER OR UNDERCHARGED?
Please contact us immediately via the Contact us form at the bottom of the home page on the BMO Click & Collect website. One of our team members will call you as soon as possible to discuss your concerns.